Front Desk Executive

Key Responsibilities:

• Greet patients and visitors in a professional, courteous, and friendly manner.
• Schedule, confirm, and manage patient appointments using clinic/hospital software.
• Answer incoming calls, handle inquiries, and transfer calls to appropriate departments.
• Register new patients, update patient records, and verify insurance or payment details.
• Coordinate with doctors, nurses, and other medical staff for smooth patient flow.
• Maintain cleanliness and order at the front desk/reception area.
• Collect consultation fees, generate receipts, and maintain billing records.
• Handle patient complaints and resolve minor issues or escalate appropriately.
• Assist with filing, scanning, and organizing medical records and reports.
• Maintain confidentiality of patient information in accordance with hospital policies.

Skills Required:

• Good communication skills (verbal and written – English and local language).
• Basic computer knowledge and experience with hospital management software.
• Polite, presentable, and patient-friendly attitude.
• Organizational skills and ability to multitask.
• Time management and teamwork.

Job Types: Full-time, Permanent

Pay: Up to ₹30,000.00 per month

Work Location: In person