Receptionist

Overview
We are seeking a dynamic and friendly Receptionist to be the welcoming face of BMW of Akron. This vital role involves managing front desk operations, providing exceptional customer service, and supporting administrative functions to ensure smooth daily operations. The ideal candidate will be energetic, organized, and possess excellent communication skills, ready to create a positive first impression for visitors and callers alike. This paid position offers an exciting opportunity to develop your office management skills while contributing to a professional and supportive work environment.

Duties

• Greet visitors warmly and direct them appropriately, ensuring a positive first impression.
• Manage multi-line phone systems efficiently, answering inquiries and routing calls with professionalism and courtesy.
• Handle incoming and outgoing correspondence, including emails, mail, and packages.
• Maintain the front desk area, ensuring it remains organized, clean, and welcoming at all times.
• Collect payment from service, parts and sales customers.
• Enter payments into our accounting system (Reynolds and Reynolds).
• Assist with clerical duties such as photocopying, scanning, and organizing documents.
• Provide customer support by addressing inquiries promptly and professionally via phone or in person.
• Support administrative tasks for various departments or professionals within the organization as needed.

Experience

• Previous office or administrative experience is required; experience in reception or front desk roles is highly preferred.
• Demonstrated organizational skills with the ability to prioritize tasks efficiently in a fast-paced environment.
• Excellent customer service skills with a professional demeanor and strong phone etiquette are critical for success in this role.
• Knowledge of office management procedures including bookkeeping or basic financial record-keeping is advantageous.
• Ability to handle clerical tasks such as typing accurately and managing time effectively ensures smooth daily operations.

Join us as a Receptionist where your enthusiasm meets professionalism! Be part of a team that values your contributions while offering opportunities for growth in office management and administrative support roles. This paid position is perfect for motivated individuals eager to make a difference at the front line of our organization!

Pay: From $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person