Receptionist

Job Purpose

The receptionist serves as the first point of contact for all Smith customers, vendors, and visitors, and plays a key role in maintaining a positive image of the company. This role is responsible for greeting guests, front desk administration, and entry level support for the Accounting and Operations Departments.

Essential Job Duties

• Greet visitors upon arrival, offer refreshments, and escort to meetings as needed
• When necessary, assist visitors with the Smith Visitor Sign In process, including but not limited to: visitor ID verification, issuing temporary visitor badge, notifying appropriate personnel and ensuring the visitor is escorted at all times on Smith premises
• Answer incoming telephone calls in a professional and courteous manner and connect callers to appropriate extensions
• Prepare and complete Accounts Receivable mail outs as applicable
• Sort and deliver incoming mail to appropriate departments
• Assist the Accounting and Operations departments with data entry as needed
• Itemize and submit invoices or credit card statements for payment
• Maintain POD – Post Worldwide Delivery – FedEx, UPS, DHL etc. accounts
• Track Worldwide Shipments - FedEx, UPS, DHL etc. and provide updates as necessary
• Order office supplies, drinks, and snacks for all departments and offices as applicable
  
  

Experience

Job Qualifications:

• Experience in a fast-paced environment, with multi-line phone experience preferred
• Experience in data entry preferred
  
  

Education

• High School Diploma or Equivalent
  
  

Certifications

• N/A
  
  

Software Requirements

• Microsoft Word, Excel
  
  

Other Requirements

• Adherence to the following dress code:
• Acceptable attire includes neat slacks, blouses, sweaters, shirts with collars, skirts/dresses, jeans, and Smith polos. However, please refrain from wearing t-shirts, jeans with holes, shorts, or sweatshirts. Our receptionists are the first, most frequent representation of our company’s values. To make a strong and positive impact on customers, vendors and visitors, we encourage maintaining a polished appearance while also allowing for individual style.
  

Physical Demands

• Ability to lift up to 35lbs
  
  

Position Type

• Part-Time/Regular
  
  

FSLA

• Non-exempt
  
  

Equal Opportunity/Affirmative Action Employer

We are an Equal Opportunity/Affirmative Action Employer.