Receptionist

About MPDC: Madison Park Development Corporation (MPDC) is a 59-year old community development corporation (CDC) that serves the Roxbury neighborhood of Boston. Our mission is to develop and preserve quality, mixed-income housing in Roxbury, and to promote the renaissance of Nubian Square as a thriving neighborhood business district, recognized as a center of commerce and culture that anchors the economic revitalization of Roxbury.

Position Description: The Receptionist serves as the first point of contact for visitors and callers to MPDC and plays a vital role in ensuring a welcoming and organized office environment. This individual demonstrates a friendly and professional manner, and is always punctual. The hours for this position are Monday through Friday, 1:00 pm to 5:00 pm. This is a six (6) month temporary hire with the possibility of becoming permanent.

Responsibilities:

• Greet and direct all visitors to the appropriate departments or individuals within MPDC.
• Maintain current information on scheduled meetings and anticipated visitors.
• Answer, screen, and route incoming phone calls professionally.
• Keep the reception area clean, safe, and in compliance with organizational procedures and standards.
• Receive and open incoming mail, except mail addressed to the CEO or HR/Payroll. When in doubt, consult the Director of Operations or Sr. Executive Administrative Assistant.
• Maintain cleanliness and organization in both kitchen areas, including the upkeep of equipment and supplies.
• Monitor kitchen supply inventory and notify the Director of Operations when supplies are needed.
• Maintain updated contact lists and organizational charts.
• Provide general administrative support to staff as assigned by the Director of Operations or Sr. Executive Administrative Assistant, including copying, scanning, filing, mailings, internet research, and data entry.

Carry out end-of-day responsibilities, including:

• Delivering outgoing mail to the post office.
• Check the fax machine and distribute incoming faxes as appropriate.
• Refilling copier trays.
• Tidying supply areas.
• Ensuring kitchen sinks are clean of dishes and dishwashers are loaded and started.
• Wiping down kitchen counters and tables.
• Straightening up conference rooms.
• Perform other duties as directed

Required Knowledge, Skills, and Experience:*

Years of Experience: 1-3 years of experience working in an office setting

Skills:

• Strong customer service skills, including a clear and pleasant telephone manner
• Strong organizational skills and ability to multitask
• Knowledge of computers and relevant software applications such as Microsoft Office
• Great verbal and written communication skills
• Business casual attire

*Must be able to pass a CORI, reference, educational and professional licensure check

This role does not include health insurance, paid time off, or other employee benefits.

Pay: $25.75 per hour

Experience:

• Office: 1 year (Required)

Work Location: In person