Receptionist

Position Summary

The Receptionist serves as the first point of contact for patients, families, referral sources, and visitors. This role supports administrative operations while maintaining confidentiality and professionalism in a DBHDS-licensed treatment setting.

Essential Duties and Responsibilities

• Greet patients and visitors professionally.
• Answer phones and manage inbound inquiries.
• Schedule appointments and coordinate patient flow.
• Maintain front-office documentation and logs.
• Protect patient confidentiality and HIPAA compliance.
• Support administrative and intake processes.

Required Qualifications

• High school diploma or GED required.
• Prior medical or behavioral health office experience preferred.
• Strong organizational and communication skills.
• Ability to maintain confidentiality and professionalism.

Physical & Work Requirements

• On-site presence during program operating hours.
• Ability to respond to clinical and operational needs in real time.
• Ability to complete administrative and documentation duties.

Equal Opportunity Employer Statement

Falcon Behavioral Services, LLC is an equal opportunity employer and complies with all applicable federal and Virginia employment laws.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• Paid time off

Work Location: In person