Receptionist

We are looking for someone who can manage customer appointments, complaints, and inquiries while ensuring customer satisfaction.

Responsibilities:
Manage patient appointments, billing, patient feedback, complaints, and queries
Patient visit related charging and invoicing.
Daily cash and credit collection.
Escalate complaints to the Customer Service Team Leader/Head of Corporate
Manage large amounts of inbound and outbound calls with efficiency and courtesy
Identify customers' needs and provide solutions and/or alternatives to resolve their problems

Requirements:
Minimum 1 years’ experience preferably in a medical centre.
Exceptional communication skills
Fluent in Arabic & English
Ability to learn and develops new skills
Flexible to work on shift schedules
High school, Diploma and University Graduates Can Apply

Job Types: Full-time, Permanent