Receptionist

Boston: Monday - Friday, 7:30am to 4pm, with a 1/2 hr break - excluding company holidays.

• Maintain and adhere to corporate professional dress code and grooming standards
• Greet and welcome visitors upon arrival or over the phone
• Maintain best-in-class telephone etiquette, customer service and hospitality at all times
• Provide appropriate guidance to clients, guests and colleagues
• Present a friendly, outgoing, energetic and client service- oriented demeanor at all times
• Provide assistance to walk-in clients by contacting one of the service reps or their manager, onsite
• Build a rapport with guests and be able to multi-task
• Register all incoming guests and notify party of guest's arrival immediately via email or phone
• Provide visitors Access Control ID badges, as required, and record on Daily Badge Issue Log
• Provide temporary Access Control ID badges to employees or contractor whom may have forgotten or not have one and add to their profile in the Genetec Enterprise Security System
• Proficient in Microsoft Office, required
• Solid organizational skills, required
• Provide assistance with administrative duties as directed
• Keep Reception area clean and organized at all times
• Ensure no eating or drinking occurs at the desk at anytime
  
  

General services requirements:

• Assist caterer, onsite or external, with food delivery location and set-up
• Contact catering to clean-up after meeting has ended
• Inform facilities when maintenance is needed, such as, light out, carpet spill or damage, walls or millwork, furniture related issues
• Inform Landlord via Aware workorder for any building related issues; restrooms, elevators, etc.
• Check Company entry doors for proper operation and report and malfunctions to facilities
• Monitor CCTV for any unusual activity or propped doors and report immediately to facilities
• Participate in annual Evacuation Drills and assist facilities in coordinating and recording data
  
  

Preferred

• CPR and First Aid
  
  

Deliveries:

• Provide access for mailroom deliveries, US Government Client, UPS and FedEx