Receptionist

As a Front Desk Receptionist, you will act as a liaison between potential residents and our Team by attending to their inquiries.

PRIMARY JOB FUNCTIONS - include, but are not limited to:

• Responsible for answering phones and greeting prospects and/or residents
• Addressing questions future residents, both in person and over the telephone
• Ensure areas are clean on a daily basis
• Provide a wide range of administrative and support services to the office staff and the Community Manager.
• Regular and physical attendance is required

Professional Requirements

• 1-2 years of experience in a first-class customer service environment.
• Property Management experience a plus
• Experience with Yardi a plus but not required
• Great with people - warm, friendly and helpful in person and on the phone
• Be extremely organized and have the ability to multi-task.
• Excellent oral and written skills required
• Ability to work weekend hours necessary
• High school diploma or GED required
• Bilingual a plus

Core Competencies and Professional Requirements:

• Desire to deliver an exceptional resident and colleague experience in a fast-paced, high-energy environment.
• Personable, positive, team-oriented mindset.
• Ability to multitask, work independently, manage competing requests and priorities.
• High school diploma or equivalent experience.
• 1-3 years’ experience in customer relations within Property Management or similar industry and or 2-3 years combination of customer relations in retail, hospitality property management preferred.
• Knowledge of Fair Housing preferred.
• General computer skills required.

Physical Requirements:

• Regular and physical attendance is required.
• Frequently move/traverse, ascend/descend stairs in/around apartment homes and community.
• Constantly positions self to bend, stoop, reach, lift.
• Occasionally lift/move/carry up to 25lbs with/without assistance.
• Frequently lift/move/carry 5lbs.
• Constantly communicate, converse and exchange information with coworkers, vendors, residents and visitors
• Ability to remain in a stationary position for extended periods of time.
• Constantly operates computer, 10-key and other office productivity machinery.
• Constantly works in low to moderate noise levels.
• Constantly works in outdoor weather conditions.

COGNITIVE OR MENTAL REQUIREMENTS:

• Reading;
• Writing
• Ability to communicate clearly
• Ability to deal with complex issues; and
• Attention to detail.

ELIGIBILITY REQUIREMENTS:

• Must have unrestricted work authorization to work in the United States; and
• Must be willing to submit to a background investigation.

Salary Range: $19.00-$21.00 per hour, D.O.E.

Eligible For: Overtime, Commissions, Bonuses, and Wardrobe Allowance.

Benefits: Fully paid medical insurance available to employees along with dental, vision. Other benefits include: flexible spending account, Life/AD&D insurance, pet insurance, Employee Assistance Program, TicketsAtWork. There is also free onsite parking.