Receptionist

Receptionist – Hospitality / Front of House

Location: Dubai, UAE
Job Type: Full‑Time

Job Summary

We are looking for a professional and customer‑focused Receptionist to join our team. The ideal candidate must have hands‑on experience using 7Rooms for reservations and guest management, along with the ability to prepare accurate daily operational reports. This role requires excellent communication skills, attention to detail, and a warm, welcoming attitude.

Key Responsibilities

• Manage guest reservations, seating, and waitlists using 7Rooms
• Greet guests warmly and ensure a smooth check‑in and check‑out experience
• Coordinate with the host, service, and management teams to maintain efficient guest flow
• Handle phone calls, WhatsApp inquiries, and email communication professionally
• Prepare and submit daily reports (reservation summary, guest count, cancellations, no‑shows, revenue notes, etc.)
• Maintain an organized reception area and ensure all front‑of-house standards are met
• Assist with guest requests, special occasions, and VIP arrangements
• Support management with administrative tasks as needed
• Ensure all data entered in 7Rooms is accurate and updated in real time

Requirements

• Experience using 7Rooms (mandatory)
• Previous experience as a Receptionist or Host/Hostess in hospitality
• Strong communication and customer service skills
• Ability to prepare and analyze daily operational reports
• Professional appearance and positive attitude
• Ability to multitask in a fast‑paced environment
• Fluent in English; additional languages are a plus

Preferred Skills

• Knowledge of restaurant operations
• Basic administrative and computer skills
• Familiarity with POS systems is an advantage

Why Join Us

• Competitive salary and benefits
• Growth opportunities within the company
• Supportive and dynamic work environment

Pay: AED2,500.00 - AED5,000.00 per month

Ability to commute/relocate:

• Jumeirah: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• RECEPTIONIST: 2 years (Preferred)

Language:

• ENGLISH (Preferred)

Work Location: In person