Receptionist

Job description:

Job Title: Receptionist – Beauty Salon

Location: Dubai, UAE
Employment Type: Full-time

About Us

We are a premium beauty salon dedicated to delivering exceptional services and luxury experiences to our clients. We are looking for a highly organized and experienced Operations Manager to oversee daily operations and drive business growth.

Key Responsibilities

• Oversee and manage the daily operations of the salon (staff, bookings, customer service, and service quality)
• Ensure smooth coordination between departments (hair, nails, massage, facial, home service teams)
• Monitor staff performance, attendance, and productivity
• Maintain high standards of hygiene, service quality, and client satisfaction
• Handle client complaints professionally and ensure quick resolution
• Manage inventory, suppliers, and stock control
• Prepare schedules and optimize staff allocation
• Track sales, revenue, and KPIs to improve business performance
• Implement and improve operational processes and procedures
• Support marketing campaigns and promotional activities
• Speaking Arabic is plus point.

Requirements

• Minimum 2–4 years of experience in the UAE in a beauty salon or spa (MANDATORY)
• Arabic language is plus point.
• Proven experience as an Operations Manager or similar role in the beauty industry
• Strong understanding of salon operations, services, and customer expectations in Dubai
• Excellent leadership and team management skills
• Strong organizational and problem-solving abilities
• Ability to work under pressure and manage multiple tasks
• Good knowledge of booking systems and basic reporting
• Excellent communication skills in English

Preferred Qualifications

• Experience managing home service beauty operations is a plus
• Knowledge of Dubai Municipality rules and salon regulations
• Background in customer experience or hospitality

What We Offer

• Competitive salary package
• Performance-based incentives
• Career growth opportunities
• Dynamic and supportive work environment

How to Apply

Please send your CV with the subject line: “Receptionist”

Job Type: Full-time

Work Location: In person

Work Location: In person