Receptionist

Serenity Tax Services is looking for a receptionist who will be responsible for greeting our clients and delivering exceptional customer service. This position will be from 8:00am - 4:30pm Monday through Thursday in the off season (May through January) during tax season hours will be 8:00am - 8:00pm Monday through Saturday (February 1st through April 15th).

Responsibilities include the following:

* Answer and direct phone calls in a polite and friendly manner, answer questions & take detailed messages if needed.

* Welcome visitors in a warm and friendly manner.

* Maintain reception area and office in a clean and tidy manner at all times.

* Operate standard office equipment on a regular basis.

* Receive mail and/or deliveries; sort and distribute.

* Take inventory of supplies and restock as needed.

* Office filing & preparation of next day appointments (pulling files/cards).

* Prepare new client folders/files/cards as needed.

* Call and confirm next day appointments.

* Schedule client appointments daily using Outlook.

* Taking over the phone and in person payments.

* Assist clients coming in to sign/pick-up/pay for returns.

* Willing to perform out of office errands as needed.

* Dependable, punctual and professional attire are a must

* Starting pay is salary of $42,000 per year based on 1900 hrs annually

Job Type: Full-time

Base Pay: From $43,000.00 per year

Benefits:

• 401(k) matching
• Paid time off
• Professional development assistance

Ability to Commute:

• Stockton, CA 95207 (Required)

Work Location: In person