Receptionist

About The Role

As the first point of contact for Scoular customers, the receptionist’s primary focus is to maintain a positive and well managed reception area, greet guests as they arrive with proper check-in and notification to host, maintain and manage all aspects of the Exchange Break Area, and the effective routing of incoming business telephone calls. This includes screening incoming calls, routing calls to and from multiple locations, while handling calls in a courteous and professional manner. The receptionist is also responsible for providing support during Scoular hosted events in the building. Administrative duties include delivery and outgoing mail processing, office supply inventory, scanning and receivable/payable processing and miscellaneous office projects as assigned.

Essential Functions:

• Reception, Public Contact and Communications
• Receives and directs incoming calls and messages in a courteous, prompt, accurate, and professional manner.
• Learns to recognize frequent callers by their voices, help customers determine their needs and meet those needs.
• Masters the use of telephone features, including call transfers, voice mail, intercom, and night ring service.
• Provides backup of call answering and routing to our Overland Park and Minneapolis locations on an as needed basis.
• Monitor phone equipment of any hardware or software problems, coordinate repairs.
• Office Coordination
• Greet guests in a professional, friendly, hospitable manner.
• Maintain and order office and kitchen supplies.
• Open and close visitor area including preparing the break room daily (i.e. loading and unloading dishwasher, cleaning coffee machine, wiping down countertops and tables in exchange etc.)
• Administrative Support
• Log Checks Received and deliver to accounting (11:00 am)
• Scan and code Invoices
• Coordinate the setup of Electronic Funds Transfers (EFTs) among vendor, Master Data, Treasury and Accounts Payable.
• Maintain Titles to equipment and vehicles for North America
• Maintaining log of visitor & contractor badges
• Provide food and beverages support to Scoular Internal customers hosts for their events.
• Maintain office and kitchen supply inventory.
• Administrative duties using other Microsoft Office Program documents as requested (i.e. Word, Excel, PowerPoint presentations)
• Shipping/Receiving
• Collect, process (Sort & Open) incoming mail from the post office (put in mail slots)
• Sign for courier deliveries and notify package recipients of receipt using Verkada mailroom app.
• Meters outgoing mail and takes mail and packages to drop boxes.
• Coordinates and executes international shipping
• Perform a variety of clerical duties
• Records retrieval and storage coordination support to Scoular Internal Staff
• Mass Mailings
• Provide support for other departments approved by manager.
  

About You

Minimum

• High school diploma or GED.
• Excellent PC skills.
• Knowledge of MS Office Suite (Word, Excel, Outlook, Access)
• Professional Appearance
• Should be customer driven
• Ability to multi-task
• Excellent verbal communication skills
• Excellent phone etiquette
  
  

Our Company

Scoular has been leading the way in safe, reliable, and innovative supply chain solutions for over 130 years. Our business is feed and food, transportation and logistics, and our people are our passion. In everything we do, we put relationships first and always leave room for what's possible.We are a $7 billion company filled with problem solvers and compassionate leaders committed to revolutionizing the future of agriculture. With 1400 employees and over 100 offices and facilities across North America and Asia, you can count on Scoular people.

We are committed to building a culture of real inclusion for all employees. We support customers and communities around the globe and believe our workforce should reflect that diversity. Scoular Employee Resource Groups (ERGs) connect, support, and empower our people. Learn more about diversity and inclusion commitments here.

Our Benefits

• We offer competitive health plans that begin on the employee's first day -- there's no waiting period so you can be your best from the very beginning
• On top of your competitive base pay, you'll have an incentive opportunity, 401k safe harbor and additional company match
• Your hard work and dedication deserve a break. In addition to our 12 paid holidays, you'll receive vacation, sick and wellbeing time off
• We give you the opportunity to revolutionize your community. With 8 hours of paid volunteer time every year. We encourage team members to give back and make a social impact