Receptionist Admin

Role:

The Receptionist will be responsible for supporting the team with a variety of reception/administrative tasks to support the day-to-day operations of the organisation. The expansion of the client's office will significantly increase foot traffic, client interactions, and incoming calls. It is essential to ensure a professional and welcoming environment for visitors, clients, and employees. The receptionist will play a crucial role in managing calls, welcoming guests, coordinating appointments, and providing general administrative support.

The Receptionist will be accountable to the following deliverables and KPIs:

• Welcome and assist all visitors, serving as the first point of contact and representing the organization with professionalism and warmth. Manage incoming calls, emails, and general correspondence; respond to or redirect queries promptly and appropriately. Taking and ensuring messages are passed to the relevant staff members in a timely manner
• Manage meeting room availability and bookings
• Assessing the urgency and importance of situations/scenarios and take the appropriate action
• Setting up and managing ad-hoc meetings for day-to-day operational requirements
• Receiving, sorting, and distribution of mail and deliveries accordingly
• Provide general administrative and office support
• Coordinate the ordering, receiving and management of office supplies and stationery, catering and courier requests, and coordination with vendors as needed
• Maintaining safety and hygiene standards of the reception area

Education

• Academic Degree or Diploma in Administration

Experience and Requirements:

• Minimum 4 years of Secretarial / Office Administrative Experience
• Work across diverse cultures and geographies
• Proven track record of execution and managing competing tasks and demands
• Immediately available candidates will be highly preferred.

Competencies

• Poise, tact and diplomacy
• Excellent verbal communication
• Good telephone communication etiquette
• Organised and resourceful
• Customer focused
• Adept at prioritizing, scheduling, and multitasking
• Fast and eager learner
• Strong work ethic, Integrity
• Finisher-Completer, Self-starter, Proactive, Get it Done
• Good level of written English
• Business Acumen, Information processing, Influencing others
• Data interpretation, Judgement, Continuous improvement
• Communication, Innovative, Agile, Accountable
• Poise, tact, and diplomacy
• Get it done, Communication, Innovative, Agile, Accountable