Receptionist / Administrative Support (UAE National)

Job Purpose

The Receptionist is responsible for executing all administrative and front desk tasks to support the efficient day-to-day operations of the office. This role manages front desk activities, controls access and attendance, coordinates administrative and logistical tasks, and serves as a key support point for Business Services and internal stakeholders.

Principal Accountabilities

Front Desk & Visitor Management

• Manage the reception desk and act as the first point of contact for visitors and callers.
• Greet and welcome visitors in a professional and courteous manner, ensuring a positive front-of-house experience.
• Handle visitor registration, issue access badges, and ensure compliance with security protocols.
• Maintain a clean, organized, and presentable reception area at all times.

Communication & Coordination

• Answer, screen, and direct incoming calls and emails promptly and accurately.
• Coordinate meeting room bookings and calendars, ensuring availability and proper setup.
• Liaise with Facilities, IT, Security, and other internal teams to ensure smooth operations.

Administrative Support

• Maintain attendance records for associates and visitors as required.
• Issue and manage access cards for PEP guests and non-Dubai based associates.
• Perform general administrative duties including data entry, filing, and document handling.
• Process and coordinate business card requests.

Logistics & Operations

• Manage incoming and outgoing couriers, deliveries, and postal items from Head Office to all locations.
• Coordinate and maintain the driver calendar, ensuring efficient scheduling.
• Support general office logistics and operational requests as assigned by Business Services or Facilities.

Other Responsibilities

• Vendor registration in MyBuy (Ariba).
• Purchase Order (PO) creation.
• Perform any additional duties as directed by the department manager.

Experience & Competencies Required

• Strong organizational and multitasking skills with an operations-focused mindset.
• Excellent verbal and written communication skills.
• Professional, service-oriented, and approachable demeanor.
• Ability to manage priorities in a fast-paced office environment.
• High attention to detail and accuracy.
• Strong coordination and stakeholder management skills.
• Proficiency in MS Office tools (Outlook, Word, Excel).
• Experience in filing and record tracking.
• Strong interpersonal skills.
• Very good command of English and Arabic.

Qualifications

• Bachelor’s Degree.
• 2–3 years of experience in a receptionist, front desk, or administrative support role, preferably in a corporate environment.