To manage the Reception efficiently, attend to guests and telephone calls in a professional manner befitting the corporate image of the Group and provide the necessary administrative support functionally required by the Admin Manager.
Functional Roles and Responsibilities
- Efficient and courteous handling of telephone calls, provide necessary information /guidance to the caller and transfer the calls to the relevant personnel in the office.
- Control the distribution of access cards for the visitors and maintain a register to log in the details.
- Ensure that cleanliness and hygiene is maintained in the reception area and essential housekeeping standards are adhered to represent an appropriate corporate image.
- Ensure that all equipment/furniture are always in proper working condition and impeccably maintained.
- Coordinate and manage room bookings Business centre and L&D in an efficient and prompt manner.
Education/Certification and Continued Education
Knowledge and Skills
- Course in telephone handling skills an advantage
- Exposure to multicultural environment
- Well groomed with pleasant personality
- Excellent communication skills