Receptionist-Bahraini

Job Summary

We are seeking a well-presented, organized, and customer-focused Receptionist to join our dermatology clinic. The ideal candidate will be the first point of contact for patients, ensuring a welcoming environment while managing appointments, inquiries, and administrative tasks efficiently.

Key Responsibilities

Front Desk & Patient Management

• Greet patients and visitors in a professional and friendly manner.
• Manage appointment bookings, cancellations, and rescheduling.
• Register new patients and update medical records accurately.
• Answer phone calls, WhatsApp inquiries, and social media messages.
• Guide patients regarding services, pricing, and basic treatment information.

Billing & Administrative Support

• Handle patient billing, payments (cash/card/online), and issue receipts.
• Coordinate with insurance companies when applicable.
• Maintain daily cash reconciliation and submit reports to management.
• Ensure proper filing and documentation of patient records.

Clinic Coordination

• Coordinate with doctors, nurses, and therapists regarding schedules.
• Ensure waiting area is clean, organized, and comfortable.
• Monitor stock of front desk supplies and inform management when needed.
• Support marketing campaigns and promotions by informing patients.

Requirements

• Bachelor’s degree preferred.
• 3+ years of experience as a receptionist, preferably in a medical, dermatology, or aesthetic clinic.
• Familiarity with clinic management software is an advantage.
• Strong communication skills
• Professional appearance and customer-service mindset.
• Basic knowledge of dermatology or aesthetic treatments is a plus.

Job Type: Full-time