Receptionist / Client Experience Coordinator

Receptionist / Client Experience Coordinator

Job Description:

As our showroom Receptionist, will be responsible for creating a welcoming and positive first impression, while also leveraging your sales experience to identify potential opportunities and contribute to our client success.

Key Responsibilities:

• Greet and welcome all visitors, clients, and employees in a warm and professional manner.
• Manage the front desk area, including answering and routing a high volume of phone calls.
• Handle general administrative tasks such as managing the visitor log, scheduling conference rooms, and coordinating mail and deliveries.
• Provide basic information about our company and services to visitors and callers.
• Leverage your sales background to identify potential leads from incoming inquiries and direct them to the appropriate sales team members.
• Maintain a clean, organized, and presentable reception area.

Requirements:

• 1-2 years of previous experience in a sales role is highly preferred.
• Excellent verbal and written communication skills in English.
• A friendly, outgoing personality with a professional demeanor.
• Strong customer service and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to multitask and work efficiently in a fast-paced environment.
• Strong organizational skills and attention to detail.

What We Offer

• A competitive salary and benefits package.
• A vibrant, collaborative, and supportive work environment.
• Opportunities for professional growth and development.

How to Apply

If you are a motivated individual with a passion for customer service and a background in sales, we would love to hear from you! Please submit your resume and a brief cover letter to careers@phoenixmidea.com with the subject line "Application for Receptionist - [Your Name]". (Attached with latest photo is a must)

Job Type: Full-time