Job Summary
The Receptionist cum Administrator is responsible for managing front-desk operations while providing administrative support to ensure smooth day-to-day office functioning. This role serves as the first point of contact for visitors and callers and supports internal departments with administrative and coordination tasks.
Key Responsibilities
Reception & Front Desk Duties
- Greet and welcome visitors, clients, and employees in a professional and courteous manner.
- Answer, screen, and direct incoming phone calls and emails.
- Manage visitor logs, issue visitor badges, and inform concerned staff of arrivals.
- Handle incoming and outgoing couriers, parcels, and official documents.
- Maintain a clean, organized, and presentable reception and office area.
Administrative Duties
- Provide general administrative support including filing, scanning, typing, and documentation.
- Maintain and update records, employee files, and office registers.
- Monitor office supplies and stationery; coordinate with vendors for procurement.
- Assist in managing office equipment, maintenance requests, and service providers.
- Support HR and Admin departments with day-to-day operational tasks.
Office Coordination
- Coordinate meeting room bookings, prepare meeting rooms, and arrange refreshments.
- Assist in organizing company events, meetings, and internal activities.
- Support onboarding activities for new joiners (ID cards, access, basic orientation support).
- Liaise with vendors, building management, and service providers as required.
Compliance & Support
- Ensure confidentiality of company and employee information.
- Follow company policies, procedures, and administrative guidelines.
- Assist management with ad-hoc administrative and operational tasks as assigned.
Qualifications & Skills
- Bachelor’s degree or diploma in Administration, Business, or a related field (preferred).
- Proven experience as a receptionist, administrator, or similar role.
- Strong verbal and written communication skills.
- Proficient in MS Office (Word, Excel, Outlook).
- Good organizational, multitasking, and time-management skills.
- Professional appearance and customer-service-oriented attitude.
- Ability to work independently and as part of a team.
Job Type: Full-time
Work Location: In person