Receptionist cum Office Manager - Arabic or any European Language Speaker

The Ismail Al Hammadi Group serves as the parent company to Bridgepoint, Al Ruwad Real Estate, 34 Real Estate Valuation, and Biznet Consulting.

With a strong foundation built on integrity, innovation, and expertise, we specialize in offering comprehensive real estate solutions, accurate property valuations, and strategic business consulting. Our group is dedicated to empowering clients with tailored services that drive growth and success in the dynamic real estate market. At Ismail Al Hammadi Group, we pride ourselves on our commitment to excellence, ensuring that every client receives unparalleled support and value through our subsidiaries.

Job Summary:

We are looking for an experienced and highly organized Front Office cum Office Manager to manage the reception area while overseeing the overall office administration. This hybrid role requires someone who can deliver a professional first impression to visitors while ensuring smooth day-to-day office operations. The ideal candidate will be proactive, resourceful, and capable of managing multiple responsibilities, from handling front desk activities to supervising administrative processes and supporting management.

Key Responsibilities: Front Office Operations:

• Serve as the first point of contact for clients, visitors, and staff with a welcoming and professional approach
• Answer, screen, and forward phone calls while managing email inquiries and correspondence
• Maintain a clean, organized, and professional reception and waiting area
• Schedule and coordinate meeting rooms, appointments, and client visits
• Handle incoming and outgoing mail, courier services, and document distribution

Office Administration & Management:

• Oversee day-to-day office operations, ensuring efficiency and productivity
• Manage office supplies inventory, ordering, and vendor coordination to ensure availability of resources
• Maintain office equipment and liaise with service providers for repairs or upgrades
• Draft, review, and maintain administrative reports, memos, and correspondence
• Ensure office policies and procedures are followed and updated as needed

Staff Support:

• Maintain employee attendance, leave records, and basic HR administration tasks
• Assist in planning and organizing internal events, meetings, and team-building activities
• Provide administrative support to management and other departments as required

Facility & Vendor Management:

• Coordinate with facility management for office maintenance, housekeeping, and security
• Develop and maintain relationships with external service providers, contractors, and suppliers
• Ensure compliance with health, safety, and regulatory requirements in the workplace

Requirements & Qualifications:

• Bachelor’s degree in Business Administration, Management, or related field (preferred)
• 3–5 years of proven experience in a Front Office, Office Manager, or Administrative role
• Strong organizational and multitasking skills with attention to detail
• Excellent verbal and written communication skills in English (Arabic is a plus)
• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook) and office management systems
• Professional appearance and demeanor with strong customer service orientation
• Ability to manage sensitive information with integrity and confidentiality
• Strong problem-solving skills and ability to work under pressure

What We Offer:

• Competitive salary and benefits package
• Dynamic and professional work environment
• Opportunities for personal and career growth
• Exposure to diverse responsibilities within administration and operations

How to Apply:
Interested candidates are invited to share their CV at talent@iahgroup.ae with the subject line:
“Application – Front Office cum Office Manager”

Job Type: Full-time

Experience:

• Front Office Manager: 4 years (Required)
• Real Estate: 2 years (Preferred)

Language:

• Arabic (Required)
• additional language - French / Spanish / Italian / Russian (Preferred)