Receptionist & Customer Service Agent

Diet Café Nutrition Center is a leading provider of healthy dining solutions and slimming programs in Qatar. We are dedicated to helping our clients achieve their wellness goals through customized nutrition plans and professional support. To ensure a welcoming and seamless experience for our clients, we are seeking a friendly, professional, and service-oriented Receptionist & Customer Service Agent to join our team.

Key Responsibilities:

• Greet clients and visitors warmly, ensuring a professional and welcoming first impression.
• Answer phone calls, WhatsApp inquiries, and emails in a timely and professional manner.
• Manage client appointments, bookings, and schedule coordination.
• Provide detailed information about our meal memberships, slimming programs, and services.
• Assist clients with registration, payments, and membership renewals.
• Handle customer feedback, complaints, and requests with professionalism and care.
• Maintain accurate client records and update databases as required.
• Support administrative tasks including filing, reporting, and coordination with other departments.
• Collaborate with the sales and nutrition teams to ensure excellent client service.

Requirements:

• High school diploma or bachelor’s degree preferred.
• Previous experience in customer service, reception, or hospitality is an advantage.
• Strong communication and interpersonal skills with a client-focused approach.
• Proficiency in Microsoft Office and basic computer skills.
• Fluent in English (Arabic is an advantage).
• Professional appearance, positive attitude, and the ability to multitask.
• Strong organizational skills and attention to detail.

Job Type: Full-time

Pay: QAR3,000.00 - QAR4,000.00 per month

Experience:

• Customer service: 1 year (Required)

Language:

• Arabic (Required)
• English (Required)

Location:

• Doha (Required)