Receptionist – Customer Support

We are looking for a proactive and customer-focused Receptionist to manage front-desk operations and handle service inquiries for KaamKrew, our online services platform. The role involves coordinating bookings, communicating with customers and service providers, and ensuring smooth service delivery.

Key Responsibilities

• Answer calls/messages related to beauty & home service bookings
• Manage appointments and schedules via KaamKrew app/admin panel
• Coordinate with service providers and track ongoing jobs
• Assist customers with service selection, pricing, and bookings
• Handle complaints professionally and ensure customer satisfaction
• Maintain daily logs and reports

Requirements

• 1–2 years experience in Reception, Call Center, or Customer Support
• Excellent verbal communication skills (Urdu)
• Intermediate or Graduation
• Customer handling, problem-solving, and multitasking skills
• Familiarity with mobile apps, CRM, or dashboards
• Presentable, disciplined, and responsible

Benefits

• Competitive salary
• Professional IT company environment
• Growth opportunities in operations & customer support

Job Type: Full-time

Pay: Rs35,000.00 - Rs45,000.00 per month

Work Location: In person