Receptionist: Day Shift (7:30am-4pm) Weekends Only

WE WANT YOU TO BE THE FACE OF GILPIN HALL!!!

Join our Reception Team where we make that first impression count. We are seeking a friendly, professional, and dependable Reception Clerk to help create a welcoming atmosphere for our residents, families, staff, and visitors while maintaining the safety and security of our community.

This role is ideal for someone who enjoys interacting with people, remains organized and attentive throughout the day, and can comfortably manage a constant influx of activity and responsibilities where strong multitasking skills are essential.

Responsibilities

• Monitor main entrance activity to support the safety and security of residents and staff
• Manage incoming phone traffic with a courteous greeting and direct calls to the appropriate departments
• Observe and report security-related concerns
• Document maintenance requests and contact on-call staff during emergencies
• Maintain documentation of census changes and shift-related details
• Receive, sign for, and secure deliveries for managers and residents
• Communicate with Nursing Supervisors regarding emergency response events
• Monitor fire panel and wander guard alerts
• Perform basic administrative and clerical duties as assigned

Qualifications & Skills

• High School Diploma or equivalent required
• Self-motivated with the ability to work independently
• Strong multitasking skills and ability to think quickly in urgent situations
• Proficiency with computer systems and programs
• Experience with multi-line phone systems preferred
• Excellent verbal and written communication skills
• Strong customer service skills with a professional demeanor
• Previous receptionist or security desk experience preferred
• Healthcare experience is a plus

Physical Requirements

• Ability to sit for extended periods of time
• Some standing, bending, twisting, and lifting up to 25 pounds may be required

Available Shift

• 7:30 AM – 4:00 PM
• Weekend availability required

Become part of a team that values compassion, professionalism, and creating a positive experience for everyone who enters our doors. We look forward to welcoming the next face of Gilpin Hall!

Job Type: Part-time

Pay: From $15.00 per hour

Application Question(s):

• Please note the days of the week you are available to work.

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Required)
• healthcare facility: 1 year (Preferred)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Wilmington, DE 19806 (Required)

Work Location: In person