Receptionist (Female)

• Answers incoming calls.
• Directs call to Clients & staff, or departments through the switchboard or PBX system.
• Places outgoing calls.
• Logs all wake-up call requests and performs wake-up call services.
• Understand the telephone operator board or PBX switchboard operations.
• Knows what action to take when an emergency call is required.
• Monitors automated systems including fire alarms and telephone equipment.
• Assists in reporting telephone equipment or service complaints and problems.
• Multitasking abilities will always come in handy, because a switchboard operator may be asked to do other jobs as well.
• Must be polite and courteous while answering the phone.
• Keep records of calls placed and received by all departments and recording the call data.
• Setup conference calls in different locations and time zones.
• Update directory information on the front office software.

Job Type: Full-time

Work Location: In person