Receptionist/ Front Desk

Administrative/Receptionist Position

• Greet and provide support for guests and visitors

• Provide assistance to board members, residents, prospective residents, and vendors.

• Answer all in-coming calls

• Answers telephones and directs the caller to the appropriate associate. Will transfer a caller to an associate’s voice mailbox when the associate is unavailable.

• Exercises skills to identify situations that require attention and resolution as well as appropriate discretion that require the attention of management.

• Point of contact for all incoming and outgoing mail, and packages.

• Update phone lists

• Update client roster in company software program for all new sales and leases
• Respond and follow through to requests for information and communicate with all levels of management with minimal supervision

• Monitors the cleanliness of the lobby, entrance and related work areas

• Performs other related duties and assignments as required including the receipt of payments
• Maintains a positive and professional attitude toward residents, visitors, and co-workers
• Process lease and/or sales applications for Board of Directors approval

• Skills/Qualifications

• Minimum of 1-2 years in administrative support role – property management/real estate background preferable but not required

• Proficient in Microsoft Office applications ( Word, Outlook, etc.)

• Excellent verbal and written communication skills

• Ability to work both independently and within a team environment

• Able to work in a fast-paced environment

• Effective time management skills

• Effective organizational skills
• Bilingual English/Spanish a must

Job Type: Full-time

Pay: From $17.00 per hour

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person