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Receptionist - Hillsborough

Serves as initial contact for all callers and visitors to Animal Hospital at the Humane Society of Tampa Bay. This position is the first impression a current or potential client sees or hears. This is a full-time position (40 hrs a week)

DUTIES AND RESPONSIBILITIES:

  • Provide superb customer service
  • Must be well-organized and able to multi-task,
  • Provide a liaison between client, vet technicians and veterinarians.
  • Maintain a professional attitude at all times
  • Being attentive to client and pet needs
  • Identify and work compassionately with clients in various emotional states
  • Work patiently with distressed, frustrated or disgruntled clients
  • Answer phone calls from clients
  • Schedule appointments and schedule procedures
  • Check-in clients
  • Monitor client flow from check-in to discharge
  • Monitor schedule and flow
  • Client call backs
  • Manage record requests between other hospitals and specialty practices
  • Other duties assigned by management.
  • Must be able to lift 50lbs+
  • Hourly Rate $15.00 (with possible increase of up to $3 more within first 9 months)
  • Schedule includes working Saturdays
  • Past experience working with animals preferred.
  • We are not hiring for part-time this is a full-time opening.
  • Please no phone calls.

    No staffing agencies

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