Receptionist - Law Firm

Job Overview:
Ferrell Law Group is seeking an experienced Receptionist for a full-time, on-site contract position in Houston, TX, with the opportunity to transition into a permanent role. The Receptionist will be responsible for managing a multi-line phone system, providing case status updates to clients, and performing general front office and clerical support duties. This includes scanning documents, sorting and distributing mail, and maintaining effective communication with both clients and staff while delivering a high level of customer service.

Key Responsibilities:

• Manage incoming calls using a multi-line phone system with professionalism and efficiency
• Provide accurate case status updates to clients
• Perform general receptionist and clerical duties, including scanning and document handling
• Sort and distribute incoming and outgoing mail
• Maintain clear and professional communication with clients and internal staff
• Deliver consistent, high-quality customer service

Qualifications

• Minimum of two (2) years of experience in an office setting
• Strong phone etiquette and verbal communication skills
• Excellent organizational and multitasking abilities
• Professional and friendly demeanor
• High school diploma or equivalent required
• Prior law firm or legal experience is a plus

Requirements

• Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
• Strong computer and typing skills
• High attention to detail
• Ability to learn and adapt to new software systems
• Strong customer service skills
• Excellent organizational and time management skills
• Strong written and verbal communication skills
• Ability to work independently and collaboratively as part of a team
• Ability to maintain strict confidentiality in a professional environment

Benefits:

Benefits are offered in accordance with company policy and include:

• 100% employer-paid health insurance
• 401(k)
• Paid Time Off (PTO)
• Paid holidays

How to Apply:

If you are interested in this position, please submit your resume to Lece Anderson-Kuzniar at LAndersonKuzniar@jamesferrell-law.com.

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Application Question(s):

• Are you willing to authorize a background check?

Experience:

• Receptionist: 2 years (Required)

Language:

• Spanish (Required)

Ability to Commute:

• Houston, TX 77007 (Required)

Work Location: In person