Receptionist/ Patient Coordinator- Join Our Vibrant Team!

Company Overview:

We're not just any optometric practice – we're a place where eye care meets excitement! Our practice is growing rapidly, and we're on the lookout for a superstar Receptionist/Patient Coordinator to join our friendly and dynamic team. At our core, we're all about providing an unparalleled eye care experience for our patients. We believe that when our team enjoys what they do, our patients feel it too. As we continue to expand, we offer fantastic opportunities for career growth and development, alongside competitive compensation, retirement benefits, healthcare coverage, and performance-based bonuses.

Job Description:

Are you ready to be the first smiling face our patients see when they walk through our doors? As a Receptionist/Patient Coordinator, you'll play a pivotal role in creating a welcoming and efficient atmosphere for our patients. Your daily adventures will include greeting patients, managing phone calls like a pro, scheduling appointments with finesse, answering patient questions, handling billing tasks, and keeping our reception area shipshape.

Responsibilities:

Warm Welcome: Be the friendly face and warm voice that greets patients by name, setting the tone for a positive visit.

Phone Guru: Show your phone-handling prowess by answering calls, providing accurate information, and directing inquiries to the right places.

Scheduling Wizard: Work your magic to schedule patient appointments seamlessly, ensuring our optometric team can work their magic too.

Front Desk Charmer: Keep our reception area tidy, stocked, and inviting – we're all about that curb appeal!

Patient Whisperer: Share your knowledge with patients, whether it's in-person or over the phone/email, always delivering top-notch customer service.

Guardian of Security: Maintain office security procedures while managing access through the reception desk.

Office All-Star: Don't just stop at the basics – help with coding, billing, collecting photocopying, and faxing to keep our office running smoothly.

Skills and Qualifications:

• People Person: You've got the charisma to make anyone feel welcome and valued.
• Tech Savvy: Comfortable with office equipment.
• Polished Professional: Your appearance and demeanor scream professionalism.
• Communication: Outstanding written and verbal communication skills.
• Problem-Solving Pro: You're quick on your feet and can tackle issues proactively.
• Organization: Meticulous when it comes to details and organization.
• Master Multitasker: Juggling multiple tasks and prioritizing is your forte.
• Customer Care: You're all about delivering a stellar patient experience.

Additional Information:

• Prior medical office experience in optometry or eye care is a bonus, but we're ready to train the right candidate.
• Alongside competitive compensation, this position includes retirement benefits, healthcare coverage, and performance-based bonuses.
• To embark on this exciting journey with us, send your resume to the email linked to this posting.

Join our upbeat and growing practice where patient care and teamwork take center stage. If you're a team player who's eager to learn and ready to bring positive energy to our office, we can't wait to meet you! Your future starts here.

Clinic Hours:

*Employees must arrive 15 minutes prior to the office opening.

Monday – 9AM - 5:30PM
Tuesday – 11AM - 5:30PM *Flexible morning hours
Wednesday – 9AM - 5:30PM
Thursday – 9AM - 5:30PM
Friday – 9AM - 5:30PM
Saturday – Closed
Sunday – Closed

Job Type: Full-time

Pay: From $30,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Education:

• High school or equivalent (Required)

Work Location: In person