ABOUT OUR AGENCY:
Our agency opened in 2026 and is a growing team of two with plans to expand. Before becoming a State Farm agent, I worked with another insurance company, bringing valuable industry experience and a strong customer-focused approach into the agency.
I attended UC Davis and am married with two kids. I enjoy staying active, love sports, and spend as much time outdoors as possible.
For our team, we offer paid holidays, PTO, health benefits, a Simple IRA, and a hiring bonus to support your success and growth.
Our office culture is energetic, supportive, and growth-focused. We’re looking for someone who is coachable, hardworking, and a true team player - someone who is motivated, manages their time well, and is ready to grow with a new and expanding agency.
ROLE DESCRIPTION:
Kevin Lei - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
- Bilingual Spanish or Mandarin Chinese preferred.