ABOUT OUR AGENCY:
Our agency opened in 2010 and is a close-knit team of five. My path in the industry has come full circle - I first opened an agency in 2003, spent time in leadership for four years, and then returned to agency ownership with a strong foundation of experience.
I’m a graduate of the University of Texas and am married to another State Farm agent. We have five children, and as a family we enjoy fishing, hunting, and traveling whenever we have the chance.
For our team, we offer a strong focus on work-life balance along with ongoing training and development to help you grow in your role and build a long-term career.
Our office culture is supportive and flexible. We’re looking for someone who is self-motivated, works well with others, and is also comfortable working independently when needed. If you’re driven and enjoy a mix of teamwork and autonomy, this could be a great fit for you.
ROLE DESCRIPTION:
Darren Boone - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.