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Receptionist - State Farm Agent Team Member

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Benefits:
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCY:
I opened my agency this year after a long journey with State Farm that began over a decade ago as an intern and continued through seven years as a team member. That experience gave me a deep understanding of the business and a clear vision for building an agency rooted in service, consistency, and strong relationships.

I attended the University of Missouri, am married, and we’re excited to welcome a baby in March 2026. I’m also a member of Alpha Phi Alpha Fraternity Inc, which reflects my long-standing commitment to leadership and service.

Community involvement is important to me, and I stay actively engaged through my local church, where I serve in marriage ministry leadership, as well as with the Houston Northwest Chamber of Commerce.

For our team, we offer free drinks and coffee, team lunches and outings, a flexible schedule, and PTO. Our office culture values respect, reliability, and a high standard of customer service. We’re looking for team members who are service-minded, coachable, competitive, sales-driven, and motivated to win — people with strong self-awareness, work ethic, and a genuine desire to help others succeed.

ROLE DESCRIPTION:
Darius Thurston - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS:
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.

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