ABOUT OUR AGENCY:
Keith Folmar is a second-generation State Farm agent and former State Farm Field Executive who has spent his career helping people protect what matters most. With decades of industry experience and a deep commitment to serving the Philipsburg community, Keith has built an agency focused on relationships, trust, and exceptional customer service.
Our team combines more than 40 years of insurance experience and believes in creating a workplace where employees are supported, valued, and given opportunities to grow. We work hard, celebrate successes together, and take pride in helping customers through some of life's most important moments.
Whether you're an experienced professional or someone looking to build a long-term career, you'll have the opportunity to learn from a knowledgeable team, develop valuable skills, and make a meaningful impact every day. We're looking for someone who is dependable, positive, customer-focused, and excited to be part of a team that genuinely enjoys working together.
If you're searching for more than just a job and want a place where you can grow professionally while making a difference in your community, we'd love to meet you.
ROLE DESCRIPTION:
Keith Folmar - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.