Receptionist / Teller - FineMark

About Working at FineMark Bank and Trust, a division of Commerce Bank

FineMark Bank & Trust, a division of Commerce Bank, delivers exceptional service in banking, trust, and investments, fostering long-lasting client relationships. We provide a workplace grounded in integrity, teamwork, and an entrepreneurial spirit, where associates are empowered to contribute and serve with purpose. Our culture is rooted in doing what is right, with an emphasis on thoughtful innovation, sound decision-making, and delivering the highest level of service to our clients.

About This Job

The main purpose of this job is to answer all incoming calls and greet clients and visitors in a courteous and professional manner. In compliance with federal and state banking regulations and established bank policies and procedures, also performs a wide variety of teller transactions in an efficient, courteous and professional manner. Provides administrative support to entire banking office team.

Essential Functions

• Answer all incoming calls in a courteous, professional and expeditious manner and direct callers to the appropriate area for assistance; take detailed and accurate messages when assistance is not immediately available
• Greet clients and visitors, announcing visits to the appropriate party, while ensuring waiting visitors are kept comfortable and offered refreshments
• Create and distribute, via email, the daily visitor schedule
• Assist with mailings, pickup / delivery of daily mail and other various administrative duties as required
• Schedule conference rooms and community room
• As needed, serve as back-up teller and prepare all documents for encoding, balancing and processing, and balance currency, coin and checks daily, reporting discrepancies
• Prepare currency transactions and suspicious activity reports, as required, and cash shipments to/from the Federal Reserve or other offices
• Maintain banking logs and records according to Bank policy
• Acknowledge and greet clients and visitors in a courteous and professional manner as they approach the teller line
• Regular attendance at the FineMark location designated in this job description, during regular business hours, or assigned hours for the position, is required. This is not a remote-work position.
• Perform other duties as assigned
  
  

Knowledge, Skills & Abilities Required

• Strong mathematical and analytical skills
• Ability to take initiative and ownership while being resourceful and resolving client concerns in a satisfactory manner
• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
• Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills
• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
• Basic level proficiency with Microsoft Word, Excel, Teams, and Outlook
  
  

Education & Experience

• High School Diploma or equivalent combination of education and experience required
• Previous experience as a bank teller preferred
  
  

The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more.

Location: 865 Island Park Drive, Charleston, South Carolina 29492

Time Type:

Full time