Receptionist/Administrative Assistant

SUMMARY: Answers, screens, and directs calls on multi-line phone system; takes messages and/or forwards telephone calls to appropriate employee or voice mail; meets and greets visitors. Files, scans, all paperwork, and daily cleaning duties.

DUTIES AND RESPONSIBILITIES:

• Performs general clerical duties including but not limited to filing, photocopying, faxing and mailing.
• Opens, sorts, and distributes incoming mail; prepares all outgoing mail and packages.
• Types and distributes internal and external correspondence as assigned.
• Sorts and files correspondence and other records.
• Performs data entry duties as assigned.
• Answers and routes telephone calls; conveys messages.
• Basic cleaning duties.
• Performs other related duties as assigned by management.

COMPETENCIES:

• Customer Service--Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.
• Professionalism--Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration; Accepts responsibility for own actions; Follows through on commitments.
• Oral Communication--Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.
• Written Communication--Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Organizational Support--Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values.
• Planning/Organizing--Prioritizes and plans work activities; Uses time efficiently; Sets goals and objectives.
• Safety and Security--Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Attendance/Punctuality--Is consistently at work and on time; Ensures work responsibilities are covered when absent.
• Dependability--Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time.

QUALIFICATIONS:

• Minimum of two years office experience.
• Excellent verbal and written communication skills.
• Proficient on Microsoft Word and Outlook.
• Keystroke a minimum of 40 wpm.
• Commitment to excellence and high standards.
• Acute attention to detail.
• Ability to understand and follow written and verbal instructions
• Strong organizational skills.
• Versatility, flexibility, and a willingness to work within constantly changing
• priorities with enthusiasm.
• Must be able to speak, read, write, and understand the primary language used in the workplace.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Frequently required to stand.
• Frequently required to walk.
• Frequently required to sit.
• Frequently required to utilize hand and finger dexterity.
• Continually required to talk or hear.
• Frequently required to utilize visual acuity to read and use a keyboard.
• Occasionally required to lift/carry items less than 20 pounds.

Job Type: Part-time

Pay: $16.90 - $17.00 per hour

Work Location: In person