Receptionist/Administrative Assistant

Job Title: Medical Receptionist / Front Office (Bilingual)

Location: Los Angeles, CA 90020 Job Type: Full-time / Part-time

Job Description

Viora Medspa / VM Cosmetic Surgery is seeking a professional, high-energy, and organized Bilingual Medical Receptionist to join our team. As the first point of contact for our patients, you will play a vital role in providing a luxury experience, managing patient flow, and supporting our clinical staff in a fast-paced aesthetic environment.

Key Responsibilities

• Patient Coordination: Greet patients, manage check-in/check-out processes, and ensure all intake forms are completed accurately.
• Scheduling: Manage a complex appointment calendar for aesthetic and surgical consultations.
• Communication: Handle high-volume phone calls and inquiries regarding medspa services and cosmetic procedures.
• Sales Support: Assist patients with information on skin care products, treatment packages, and loyalty programs.
• Administrative: Maintain electronic medical records (EMR) and process payments securely.

Requirements

• Language Proficiency: Must be fluent in English and at least one of the following: Korean, Chinese, or Japanese. (Bilingual Korean is highly preferred).
• Experience: Minimum 1 year of experience working in a Medspa, Dermatology, or Plastic Surgery office.
• Technical Skills: Proficiency with medical scheduling software and office productivity tools.
• Interpersonal Skills: Exceptional customer service skills with a polished, professional demeanor suitable for a cosmetic surgery environment.
• Flexibility: Ability to work occasional weekends or late hours depending on clinic needs.

Benefits

• Competitive hourly wage plus performance-based incentives.
• Employee discounts on aesthetic treatments and skincare products.
• Opportunities for career growth within a premier medical group.

Pay: $18.00 - $24.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Work Location: In person