Administrative Assistant (Front Desk & Intake Focus)
Location: Topeka, KS
Pay: $40,000–$46,000+ per year, depending on experience
About Us
Palmer Law Group is a leading personal injury law firm committed to exceptional client service, compassionate advocacy, and a collaborative team environment.
We are seeking a highly organized, professional, and technology-savvy Administrative Assistant to join our team. This role is essential to the day-to-day operations of our office, serving as the first point of contact for clients while supporting attorneys and staff with administrative and intake-related tasks.
We are looking for someone who values consistency, communicates clearly, and is seeking a long-term opportunity within a team-oriented environment.
Why Join Us?
- Stable, long-term opportunity with a well-established law firm
- Collaborative, professional, and supportive team environment
- Competitive salary and comprehensive benefits package
- Consistent schedule with built-in work-life balance
- Monday–Thursday: 8:30 AM – 5:00 PM
- Friday: 8:30 AM – 3:00 PM
- Pet-friendly office (dogs are a regular part of our workspace!)
Key Responsibilities
Front Desk & Client Interaction
- Answer, screen, and direct high-volume phone calls with professionalism and efficiency
- Greet clients and visitors, creating a welcoming and organized office environment
- Manage incoming and outgoing mail, legal documents, and deliveries
Administrative & Office Support
- Utilize Microsoft 365 (Outlook, Word, Excel, Teams), Adobe, and office equipment (multi-line phone system, copiers, scanners, fax, postage machine)
- Maintain accurate schedules, appointments, and shared calendars
- Accurately track time and maintain awareness of daily schedule and responsibilities
- Maintain consistent communication with the team throughout the day via phone, email, and internal messaging
- Organize and maintain digital and physical case files, including working within shared document systems such as SharePoint
- Oversee readiness and organization of office spaces, including conference rooms, break room, and supplies
- Assist attorneys and staff with document preparation, intake entry, scheduling, data entry, and correspondence
Qualifications & Requirements
- Minimum 2 years of experience in an administrative or receptionist role
- Technological excellence in Microsoft 365 (Teams, Outlook, Word, Excel, SharePoint) and general office systems
- Comfortable learning and navigating new systems (CRM, phone systems, digital calendars)
- Strong organizational and problem-solving skills with the ability to manage multiple priorities
- Excellent written and verbal communication skills
- Reliable, detail-oriented, and able to handle confidential information with discretion
- Professional, dependable, and punctual
- Able to work independently while contributing to a team environment
- Comfortable in a fast-paced setting with competing priorities
- Strong professional references required
Schedule & Work Setting
- Full-time, in-person position
- Office-based role in Topeka, KS
- Consistent attendance and communication regarding availability are expected
If you are a detail-oriented, tech-savvy administrative professional looking for a long-term opportunity with a respected law firm, we’d love to hear from you!
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Health, dental and vision insurance
- Life insurance
- Paid time off
- Retirement plan
Schedule:
- 8-hour shift
- Monday to Friday
- No nights
- No weekends
Education: High school or equivalent (Required)
Experience:
- Administrative: 2 years (Required)
- Customer Service: 1 year (Required)
Language: Spanish (Preferred)
Location: Topeka, KS 66611 (Preferred)
Ability to Commute: Topeka, KS 66611 (Required)
Job Type: Full-time
Pay: $40,000.00 - $46,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- Administrative: 2 years (Required)
- Customer Service: 1 year (Required)
Language:
Location:
- Topeka, KS 66611 (Preferred)
Ability to Commute:
- Topeka, KS 66611 (Required)
Work Location: In person