A Receptionist job description involves managing the front desk as the first point of contact, greeting visitors, answering/routing calls, and handling administrative tasks like scheduling, mail, supplies, and maintaining the reception area, requiring strong communication, organization, and customer service skills to create a welcoming environment and ensure smooth office operations. Key Responsibilities
- Visitor Management: Welcome guests, sign them in, provide refreshments, direct them to the right person/department, and manage visitor logs.
- Communication Hub: Answer, screen, and forward incoming phone calls; take messages; handle emails and general inquiries.
- Scheduling: Manage calendars, book appointments, schedule meetings, and coordinate travel arrangements.
- Administrative Support: Sort and distribute mail/packages, photocopy, file documents, and perform data entry.
- Office Maintenance: Keep the reception area clean, tidy, and organized; monitor and order office supplies.
- Security: May involve monitoring visitor access or managing access cards.
Essential Skills & Qualifications
- Skills: Excellent communication (verbal/written), organization, multitasking, positive attitude, problem-solving, professionalism, and time management.
- Experience: Proven experience as a Receptionist or Front Desk Rep (often preferred).
- Education: High school diploma or equivalent usually required.
- Tools: Proficiency in Microsoft Office (Word, Excel, Outlook) and experience with office equipment (phones, printers, fax).
Job Type: Full-time
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Health insurance
- Internet reimbursement
- Paid sick time
- Paid time off
- Provident Fund
Application Question(s):
- Social Media promotion expereince
Experience:
- receptionist: 1 year (Required)
Work Location: In person