Receptionist/Front Desk Coordinator

ABOUT US

Aura Skin by Jeon Cosmetic Center is a newly established beauty center located in Business Bay, Dubai. We specialize in advanced facial and skin treatments and are committed to providing exceptional client care and a premium customer experience.

We are currently seeking a professional, organized, and customer-focused Receptionist / Front Desk Coordinator to join our growing team.

KEY RESPONSIBILITIES

Reservations & Appointment Management

• Manage treatment bookings through phone calls, WhatsApp, email, and online platforms
• Schedule, confirm, reschedule, and organize appointments efficiently
• Maintain accurate booking records and client information
• Follow up with clients regarding appointments and confirmations

Payments & Administrative Duties

• Process payments, deposits, refunds, and outstanding balances
• Issue invoices, receipts, and payment confirmations
• Maintain accurate daily payment records
• Assist with basic administrative and office tasks

Front Desk Operations

• Welcome clients warmly and professionally
• Handle incoming phone calls, WhatsApp messages, and emails
• Coordinate daily schedules with therapists
• Monitor treatment room availability and booking flow
• Maintain a clean, organized, and professional reception area
• Ensure all client information is handled confidentially

Customer Service & Sales Support

• Provide information regarding treatments, packages, and promotions
• Assist with package sales and upselling opportunities
• Build positive relationships with clients
• Deliver exceptional customer service at all times

REQUIREMENTS

• Previous experience in reception, customer service, hospitality, salon, spa, clinic, or wellness environments preferred
• Fluent English (spoken and written)
• Excellent communication and interpersonal skills
• Professional appearance and positive attitude
• Strong organizational and multitasking skills
• Basic computer knowledge
• Ability to work independently and as part of a team
• Currently residing in the UAE

PREFERRED QUALIFICATIONS

• Experience in a beauty salon, aesthetic clinic, wellness center, or medical center
• Experience with salon, spa, or clinic booking software is an advantage
• Sales or upselling experience is an advantage

WORKING HOURS

Tuesday – Sunday
11:00 AM – 8:00 PM
Monday Off

Salary: AED 2,500 per month + Commission after Probation

• Own Visa Preferred
• Job Type: Full-Time

Pay: AED2,500.00 per month

Work Location: In person