Receptionist/Leasing Assistant

Job Summary
We are seeking an energetic and detail-oriented Receptionist/Leasing Assistant to join our dynamic team. This hybrid role combines front‑desk reception with leasing support and plays a key role in delivering exceptional service to both prospective and current residents. The ideal candidate is organized, professional, and thrives in a fast‑paced residential environment while maintaining a positive and welcoming presence.

Responsibilities

• Deliver superior customer service while maintaining a courteous and professional demeanor at all times.
• Greet and assist current and prospective residents, vendors, and visitors with service requests and general inquiries, ensuring a warm, professional, and positive impression.
• Provide exceptional customer service by addressing inquiries in person or by phone and supporting residents with their needs.
• Respond promptly and professionally to inquiries from prospective tenants and support efforts to achieve maximum occupancy.
• Answer incoming calls, respond to inquiries, and direct communication appropriately.
• Assist with lease renewal processes including providing information on procedures and community amenities.
• Receive, sort, log, and distribute all incoming mail, packages, UPS deliveries, and couriers in a timely and organized manner.
• Provide general clerical and office support, including organizing files, maintaining records, and assisting with daily administrative tasks
• Conduct all business in accordance with company policies, procedures, and fair housing regulations.
• Perform additional duties as assigned by management.

Qualifications & Experience

• Associate degree preferred.
• Minimum of 2 years of experience in leasing, property management, customer service, or a related administrative role.
• Knowledge and experience in customer service, leasing agreements, and resident relations.
• Excellent oral and written communication skills.
• Ability to work independently and collaboratively as part of a team.
• Reliable attendance, punctuality, and a strong sense of accountability.
• Self‑motivated, well‑organized, detail‑oriented, ability to meet deadlines.
• Proficiency in Microsoft Office Suite; Word, Excel, and Outlook.
• Yardi or similar property management softwear experience.
• Strong interpersonal skills with the ability to resolve issues professionally and effectively.
• Positive, professional and courteous demeanor with the ability to main confidentially.
• Follows instructions, performs duties with minimal supervision, and contributes positively to team dynamics.
• Works effectively with managers, colleagues, residents, and external partners.
• Maintains a well‑groomed, polished appearance at all times.
• This role offers an engaging environment where your organizational talents will shine! Join us to be part of a team dedicated to providing outstanding service while honing your administrative expertise in a vibrant setting.

Pay: $28.00 - $30.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Do you have Yardi experience?
• Do you have leasing experience?
• Do you have Receptionist experience?

Work Location: In person