Receptionist/Office Assistant

Job Summary

We are seeking a professional and organized Receptionist/Assistant to join our team. This role is vital in ensuring smooth office operations, providing excellent customer service, and supporting administrative functions. The ideal candidate will be proficient in office management, possess strong communication skills, and be comfortable handling multi-line phone systems and front desk responsibilities. Bilingual abilities are a plus, along with experience in medical or dental office settings. This position offers an opportunity to contribute to a dynamic work environment while utilizing a broad skill set in administrative support.

Burrow & Associates is a law firm where our motto is "Law is Our Expertise, Faith is Our Foundation." We foster a family environment workplace where all employees are treated with respect, and we expect that treatment to be shown to the community and every client. Our belief that we are to love God and love others, by way of service and assistance, is our differentiating and driving force. We want to solve problems for our clients with honesty and integrity. Imagine yourself in a different workplace.

Our customers come from all walks of life and so do we. We hire great people from a variety of backgrounds, not just because it's the right thing to do, but because it makes our firm stronger. Are you a compassionate and friendly legal professional seeking an opportunity to make a difference for the people we serve? Is that you? If so, read on.

We are a well-established law firm that values both the people we serve and those that work to serve our clients. We strive to positively impact on the lives of our customers on a daily basis.

Duties

• Greet visitors and clients with professionalism and courtesy at the front desk
• Manage multi-line phone systems, screen calls, and direct inquiries appropriately
• Handle appointment scheduling and calendar management using Microsoft Office and Google Workspace tools
• Perform data entry, filing, and maintain organized records for efficient office operation
• Assist with bookkeeping tasks using QuickBooks or similar software when necessary
• Support office management tasks such as supply inventory, proofreading documents, and maintaining office supplies
• Provide exceptional customer service by addressing inquiries promptly and courteously
• Support administrative functions including typing, document preparation, and proofing correspondence
• Manage incoming and outgoing mail, emails, and other communication channels
• Assist with personal or executive support tasks as needed, including calendar management

Qualifications

• Proven experience in office management, clerical work, or administrative support roles
• Strong computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook), Google Workspace, and data entry skills
• Experience with multi-line phone systems and front desk operations
• Bilingual abilities are preferred but not required
• Excellent organizational skills with keen attention to detail and accuracy
• Strong customer service orientation with professional phone etiquette and communication skills
• Ability to handle multiple tasks efficiently within deadlines; excellent time management skills required
• Prior experience in medical or dental receptionist roles is advantageous
• Familiarity with bookkeeping software such as QuickBooks is a plus
• Personal assistant experience or experience managing calendars is beneficial
• High school diploma or equivalent required; additional office or administrative certifications are a plus

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person