Receptionist/Sales

Job Description – Retail Showroom Coordinator (BR Ceramics)

Role Overview: The Retail Showroom Coordinator manages daily showroom operations, supports sales activities, handles customer service, and oversees administrative and basic accounts-related tasks. The role requires strong coordination, product knowledge, and a professional approach to showroom management—preferably with experience in the tile or building materials industry.

Key Responsibilities

• Greet and assist walk-in customers; understand their requirements and coordinate with the sales team.

• Maintain showroom displays, product samples, catalogs, and ensure overall showroom cleanliness and presentation.

• Handle basic accounts-related tasks such as billing, invoicing, payment follow-ups, and maintaining records.

• Perform admin duties including documentation, stock registers, purchase entries, and daily reporting.

• Manage customer queries, phone calls, appointment scheduling, and lead follow-ups.

• Prepare quotations, maintain enquiry logs, and update sales trackers.

• Coordinate with warehouse and dispatch teams for sample and order status.

• Ensure availability of marketing materials, brochures, and display boards.

Required Skills & Qualifications

• Graduate in any discipline (Commerce/Business preferred).

• 1–3 years of experience in showroom coordination, preferably in tiles or building materials industry.

• Knowledge of basic accounts, billing, and documentation. (ERP , Tally )

• Strong communication, customer handling, and sales support skills.

• Good knowledge of showroom maintenance, admin work, and product display management.

• Proficiency in MS Excel, billing software, and data entry.

Contact Details:

Name: Ritika Pathak

Designation: HR

Contact Details: +91 99103 31256

Emails: hr@brceramics.com

Job Type: Full-time

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: In person