Reconciliation Analyst

Key Responsibilities

• Monitor and reconcile automated upgrade/downgrade outputs using system-generated reports
• Identify and escalate discrepancies or failures to relevant squads (Product, Tech, Ops) for resolution
• Prepare and submit bulk files for manual updates via Operations when automation exceptions occur
• Maintain detailed logs of reconciliations, escalations, and manual interventions for audit and compliance purposes
• Collaborate cross-functionally to enhance automation logic, reduce exceptions, and improve process robustness
• Contribute to SOPs and documentation for exception handling, escalation protocols, and reconciliation workflows

Skills & Qualifications

• 3-4 years of Experience with reconciliation processes and operational reporting
• Strong analytical mindset with high attention to detail
• Proficiency in Excel (pivot tables, lookups, data formatting)
• Clear communicator with the ability to work across technical and business teams
• Familiarity with banking operations is preferred
• Self-starter with the ability to manage tasks independently in a fast-paced environment
• Experience working in Agile squads or cross-functional delivery teams