RECORDS SPECIALIST

Requisition No: 864983

Agency: Agency for Health Care Administration

Working Title: 68026227 - RECORDS SPECIALIST

Pay Plan: Career Service

Position Number: 68026227

Salary: $1,336.92 Biweekly

Posting Closing Date: 11/20/2025

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The Agency for Health Care Administration is Florida's chief health policy and planning entity.

The Agency is responsible for administering the Florida Medicaid program, the licensure and regulation of nearly 50,000 health care facilities, and empowering consumers through health care transparency initiatives.

Under the direction of Agency Secretary Shevaun L. Harris, the Agency is focused on advancing Governor DeSantis’ vision for Florida’s health care system to be the most cost-effective, transparent, and high-quality health care system in the nation.

Agency Objectives:

HIGH QUALITY

Emphasizing quality in all that we do to improve health outcomes, always putting the individual first.

TRANSPARENT

Supporting initiatives that promote transparency and empower consumers in making well informed healthcare decisions.

COST-EFFECTIVE

Leveraging Florida’s buying power in delivering high quality care at the lowest cost to taxpayers.

POSITION OVERVIEW:

The Agency for Health Care Administration seeks to hire a Records Specialist who is dependable, flexible, and can thrive in a work setting that requires attention to detail and managing concurrent time-sensitive tasks.

The position's hours are in-office Monday - Friday from 8:00 a.m.- 5:00 p.m.

Adjustments to the hours may be made to accommodate an employee upon request.

WHAT YOU WILL DO:

This position functions as a member of a cooperative team responsible for the regulation of health care providers and facilities assigned to the Laboratory and In-Home Services Unit.

The primary duties include performing complex administrative work assisting Health Administration Services Manager and staff and providing technical and consultative assistance pertaining to the state licensure and/or federal certification of assigned programs, and for the coordination of activities between the work unit, other areas of the Agency, and the Centers for Medicare and Medicaid Services.

The individual:

• Enters and retrieves licensure/certification, payment, inspection, and other general facility information, runs data entry quality assurance reports, and corrects data entry errors as required.

• Provides information and technical assistance to providers regarding the regulatory process for initial, renewal, change of ownership, and general change of information applications.

• Responds timely to all communication, including emails and phone calls relating to licensure and/or Medicare certification for the assigned areas of responsibility.

• Works with other team members, information technology, and other support areas of the Agency regarding the utilization and maintenance of computer systems for tracking and storage of the licensure, certification, and inspection data of health care providers and facilities.

• Compiles and maintains inventories of programs in the assigned areas of responsibility to assure the information remains current and accurate.

• Works cooperatively with other Agency staff to ensure timely and accurate information is transmitted within the Agency and with other state and federal agencies as appropriate.

• Assists in the review, preparation and promulgation of statutes and rules to implement program initiatives as may be required.

• Performs other related duties as may be assigned.

Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. We offer an excellent array of benefits, including:

• Health insurance (i.e., individual and family coverage) to eligible employees

• Life insurance; $25,000 policy is free plus option to purchase additional life insurance

• Dental, vision and supplemental insurance

• State of Florida retirement options, including employer contributions

• Ability to earn up to 104 hours of paid annual leave as a new employee with the State of Florida

• Ability to earn up to 104 hours of sick leave annually

• Nine paid holidays and 1 personal holiday each year

• Opportunities for career advancement

• Tuition waivers (accepted by major Florida Colleges/universities)

• Student loan forgiveness opportunities (eligibility required)

• Training opportunities

• Flexible Spending Accounts

• Shared Savings Program for select medical services

• Lower copays for prescription drugs

• Health and Wellness discounts

For a more complete list of benefits, please visit https://www.mybenefits.myflorida.com/

ADDITIONAL INFORMATION

This position will be filled at the biweekly salary of $1,336.92 ($34,759.92 annually) and is non-negotiable.

All applicants must ensure that all employment and detailed information about work experience is listed on your applicant profile and/or resumé (including dates of employment, reason for leaving, military service, self-employment, job-related volunteer work, internships, etc.) and that gaps in employment are explained. Applicants who do not provide all information necessary to meet the minimum requirements will not be considered for this position.

A good attendance record is essential for any individual in this position as the work involved occurs daily and is time-critical.

The individual in this position is expected to report to work daily and on time.

Leave must be requested in advance except in emergency circumstances not under the control of the employee.

SUCCESSFUL COMPLETION OF A CRIMINAL BACKGROUND INVESTIGATION IS A CONDITION OF EMPLOYMENT.

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of the principles and techniques of records management.

• Knowledge of administrative principles and practices.

• Knowledge of office procedures and practices.

• Knowledge of the principles and techniques of effective communication.

• Skill in providing customer service to internal and external customers.

• Ability to prepare correspondence and administrative reports.

• Ability to understand and apply applicable rules, regulations, policies and procedures.

• Ability to use problem-solving techniques.

• Ability to work independently.

• Ability to plan, organize, and complete work assignments in a timely manner.

• Ability to evaluate and analyze data and make decisions related to assigned tasks.

• Ability to communicate effectively, verbally and in writing.

• Ability to establish and maintain effective working relationships with others.

• Ability to work cooperatively as a member of a team.

• Ability to organize and maintain filing systems.

• Ability to use a computer, other office machines, and software necessary to enter, retrieve, and manipulate data.

• Ability to maintain the confidentiality of information.

MINIMUM QUALIFICATIONS REQUIREMENTS

Three (3) years of administrative or clerical experience.

A bachelor’s degree from an accredited college or university is preferred.

LICENSURE, CERTIFICATION, OR REGISTRATION REQUIREMENTS

N/A

CONTACT: JANE EVERSGERD 850-412-4389

BACKGROUND SCREENING

It is the policy of the Florida Agency for Health Care Administration that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.