Records Specialist (Gladstone Police Department)

JOB
NOW HIRING A LAW ENFORCMENT RECORDS SPECIALIST!Do you have at least 2 years of experience in coordinating or working with records? Do you have a keen eye for attention to detail? Are you savvy with technology and good at troubleshooting? Are you passionate about top-notch customer service, highly organized, and interested in being part of a small but mighty team that supports local law enforcement and public safety? The City of Gladstone's Police Department is looking to hire a Records Specialist to join the team. In this position, you'll review police reports and submit them to the appropriate law enforcement agencies and databases, you will answer phones, provide excellent service to officers, outside agencies, and the public, process vehicle and public records requests. Minimum Qualifications: Must be at least 18 years of agePossess a high school diploma, GED, or equivalentTwo (2) years of clerical or administrative experienceTwo (2) years of experience coordinating or managing records, preferably in a law enforcement or public safety organizationExperience providing a high level of customer serviceWorking knowledge of privacy lawsExperience working with confidential informationStrong interpersonal skills that translate into all of the following: Strong verbal and written communication skills, including the ability to effectively communicate with emotional or upset individualsAbility to multitask and prioritize projectsStrong active/reflective listening skillsAbility to establish and maintain cooperative working relationships and partnerships both internally and externallyAbility to handle a wide range of situations and circumstances effectively, positively, and professionally and to maintain composure in difficult, stressful and quickly emerging situationsAbility to work well independently, as well as having a collaborative, team-oriented approach to workBe detail-oriented, respectful of the needs and interests of others, assertive, accessible, approachable, and self-directedDemonstrated experience exercising tact, good judgment and diplomacy, especially while working with people who are in difficult circumstancesPossess cultural awareness and the ability to work well with diverse groups of individualsHighly proficient with MS Word, Excel, PDF conversions, file transfers and other office software and equipment Preferred Qualifications: Three (3) to five (5) years of records experiencePrior experience working for a law enforcement agency or public safety agencyBilingual in Spanish (additional 5% premium pay)Education in Criminology, Criminal Justice, or related fieldExperience working with law enforcement systems such as the Law Enforcement Data System (LEDS), the National Criminal Instant Check System (NCIS), and the Uniform Crime Reporting Program (UCR)Special Requirements: Ability to pass a post-offer, pre-employment drug testAbility to pass an in-depth background and criminal history checkAbility to successfully pass a credit history checkAbility to pass a driving record check. Driving is required for City business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license at time of hire and must maintain an acceptable driving record throughout the course of employment.Ability to obtain LEDS, CJIS, and NCIC certification within sixty (60) days of hireJob Duties: Processes a variety of documents according to, local, state, and federal laws, and according to court-mandated periods. Distributes police reports to Police Officers, investigative units, outside agencies, citizens, attorneys, insurance companies, and other interested parties; applies State Public Records Laws, and department policy to determine the appropriate release of information and documents.Provides initial contact with the public and representatives of other agencies at the lobby counter or over the telephone. Receives phone calls from officers and the public; determine the nature and direct to appropriate person.Process and input police reports into the Police Records database; receives, sorts, and distributes reports to the City Prosecutor, various agencies such as the District Attorney’s office, Department of Health & Human Services, Department of Motor Vehicles and many others.Processes impounded vehicles; collects information regarding towed and repossessed vehicles; inputs Law Enforcement data base according to defined procedures and time frames. Determines rightful vehicle ownership and sends notification of impounded vehicle to registered owner, provides vehicle releases based on citizen-provided documentation.Administers and oversees the alarm program for the Department, to include permit maintenance, logging of events, and collection of fees.Maintains LEDS training records and serves as the department LEDS representative.Conducts background checks for City permits and licensing applicants, City and department employment and volunteer applicants.Provides initial non-emergency contact with the public and representatives of other agencies for the Department at a public counter or over the telephone.Responds to requests for copies of police reports; evaluates requests to determine if the information can be released, based on State law, if so process the request and payment.View the full announcement online at: https://www.ci.gladstone.or.us/media/27001 Work Schedule: Monday-Friday, 8am-5pmUnion Status: Represented by Gladstone Police Association(GPA)