Recreation Receptionist

Job Description

PRIMARY RESPONSIBILITIES
Key Responsibilities

• Supervise and coordinate daily recreation activities across beach, pool, and gym areas
• Provide reception and front desk coverage during assigned shifts when required
• Assist in gym operations, guest guidance, and equipment monitoring
• Ensure safety compliance and support lifeguard duties (valid Beach Lifeguard license required)
• Handle guest inquiries, complaints, and service requests in a professional manner
• Support administrative tasks including preparing duty rosters, reporting, scheduling, and documentation
• Maintain accurate records using HRIS.
• Assist in organizing sports, leisure, and outdoor activities for guests.
• Perform outdoor physical tasks and support setup/maintenance of recreation areas.
• Ensure cleanliness, safety, and operational readiness of all recreation facilities.

ACCOUNTABILITIES

• Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.

COMPANY’S CULTURE

• Communicate and fully embracing the Company’s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – “Proud to belong and to contribute”

CONFIDENTIALITY

• Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dusit Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.

JOB REQUIREMENTS

• Valid Beach Lifeguard certification/license (mandatory).
• Previous experience in recreation, hospitality, or customer service roles
• Strong MS Office skills (Excel, Word, Outlook)
• Familiarity with HRIS or basic system/data entry tools
• Experience in guest handling and front office/reception duties
• Physically fit and willing to perform outdoor and manual tasks
• Strong communication and interpersonal skills
• Ability to work shifts, weekends, and holidays