Recruitment Manager | Waldorf Astoria Dubai Palm Jumeirah

Recruitment Manager | Waldorf Astoria Dubai Palm Jumeirah

The Recruitment Manager with Waldorf Astoria Hotels and Resorts plays a strategic and operational role in leading the full-cycle recruitment function for the hotel, ensuring the attraction, selection, and hiring of high-caliber talent in alignment with the hotel’s brand standards, Hilton values, and business objectives.

What will I be doing

This role is responsible for developing recruitment strategies, managing recruitment operations, ensuring compliance, and delivering an exceptional candidate experience while supporting department heads and leadership in building a best-in-class team. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Lead and manage the end-to-end recruitment process for all positions across the hotel, from workforce planning and sourcing through selection, offer management, and onboarding coordination
• Partner closely with Department Heads and Hiring Managers to understand manpower requirements, job specifications, and hiring timelines, providing expert recruitment advice and market insights.
• Develop and implement effective sourcing strategies using internal and external platforms, including Taleo, job portals, professional networks, social media, and talent pipelines.
• Oversee the posting of job advertisements in line with hotel branding guidelines and ensure consistency with corporate recruitment standards.
• Conduct and/or oversee candidate screening, interviews, and assessments to evaluate suitability, cultural fit, and alignment with luxury hospitality service standards.
• Ensure a seamless and positive candidate experience by maintaining clear, timely, and professional communication throughout all stages of the recruitment process.
• Prepare, review, and manage Offers of Employment in coordination with the Director of Human Resources, ensuring accuracy, competitiveness, and compliance with hotel policies and local labor laws.
• Oversee the maintenance and integrity of the Applicant Tracking System (ATS), ensuring accurate tracking, documentation, and reporting of recruitment activities and metrics.
• Ensure compliance with all relevant employment laws, regulations, and internal policies related to recruitment, selection, data privacy, and equal employment opportunity.
• Collaborate with the Human Resources team to ensure smooth onboarding and handover of new hires, including coordination of documentation, orientation schedules, and visa processing requirements.
• Supervise and coach recruitment team members (if applicable), providing guidance, training, and performance feedback to ensure high recruitment standards are consistently met.
• Monitor recruitment KPIs, analyze hiring data, and prepare regular recruitment reports for the Director of Human Resources and senior leadership.
• Promote best practices and continuous improvement in recruitment processes, actively seeking feedback from candidates and stakeholders to enhance efficiency and experience.
• Stay informed on hospitality industry trends, talent market conditions, and emerging recruitment technologies to maintain a competitive hiring approach.
• Represent the Human Resources department in internal committees and initiatives, including participation in the True Waldorf Committee and support of HR activities and engagement events.
• Ensure adherence to the hotel’s fire, health, safety, and hygiene policies and actively participate in evacuation and safety procedures.

• Carry out any other reasonable duties as assigned by the Director of Human Resources in support of hotel operations and people strategy.

What are we looking for

A Recruitment Manager serving Waldorf Astoria Hotels and Resorts is a strategic partner to hotel leadership and an ambassador of the hotel’s brand and values. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Previous experience in a luxury five-star hotel, high-end hospitality group, or corporate recruitment environment is preferred
• Proven experience managing end-to-end recruitment processes across multiple departments within a hotel or large service-driven organization
• Strong understanding of hospitality workforce planning, talent acquisition strategies, and market trends within the luxury segment
• Demonstrated ability to partner effectively with Department Heads and senior leaders, providing professional guidance and recruitment expertise
• Excellent interpersonal, communication, and stakeholder management skills, with the ability to engage confidently with candidates and internal clients from diverse cultural backgrounds
• Genuine passion for attracting, selecting, and hiring talent that embodies service excellence and brand values
• High level of professionalism, discretion, and integrity when handling confidential candidate and employee information
• Strong organizational and time-management skills, with the ability to manage multiple requisitions, priorities, and deadlines simultaneously
• Experience using Applicant Tracking Systems (ATS), preferably Taleo, and proficiency in recruitment reporting and data analysis
• Solid knowledge of recruitment compliance, employment legislation, and best practices, particularly within the hospitality industry
• Strong attention to detail and commitment to delivering a consistent, high-quality candidate experience
• Ability to remain composed, solution-focused, and adaptable in a fast-paced, operational hospitality environment
• Proactive mindset with a continuous improvement approach to recruitment processes and employer branding initiatives
• Ability to work collaboratively as part of the Human Resources leadership team and support broader HR initiatives and projects
• Flexibility to meet operational requirements, including occasional attendance at recruitment events, job fairs, and hotel functions

What will it be like to work for Hilton

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all.