Recruitment & Training Manager

Recruitment & Training Manager

Reports to: General Manager
Work Style: Hybrid (Office + Field)
Primary Focus: Caregiver Recruitment, Training & Retention

Role Purpose

The Recruitment & Training Manager is responsible for building and sustaining a high-performing caregiver workforce that supports business growth, client satisfaction, and referral partner confidence.

This role owns the full caregiver lifecycle—from recruitment through onboarding and formal training—ensuring every hire meets our standards for professionalism, reliability, and cultural alignment. As a hands-on caregiver trainer and workforce leader, you will directly influence staffing speed, case coverage consistency, and long-term retention.

Your success directly impacts our ability to staff cases quickly, confidently, and consistently.

Primary Accountabilities

• Maintain a ready, high-quality caregiver bench aligned with census demands and growth goals
• Achieve defined caregiver hiring targets and time-to-hire benchmarks
• Improve 30 / 60 / 90-day caregiver retention and reduce overall turnover
• Ensure caregivers are properly trained to reinforce staffing reliability and brand trust

Key Performance Indicators (KPIs)

• Monthly and quarterly caregiver hires vs. target
• Time-to-hire (application to cleared caregiver)
• Caregiver readiness rate and availability
• 30 / 60 / 90-day retention rates
• Number of field visits to recruit caregivers

Core Responsibilities

Caregiver Recruitment & Workforce Readiness

• Lead full-cycle caregiver recruitment, including sourcing, interviewing, selection, and onboarding
• Maintain an active, qualified caregiver pipeline through consistent recruiting and training sessions
• Ensure caregivers are fully cleared, compliant, and ready to staff cases
• Reinforce professionalism, accountability, and cultural expectations
• Develop personalized training plans to ensure high-quality placement outcomes

Caregiver Engagement & Retention

• Serve as a caregiver advocate and workforce leader
• Conduct structured engagement touchpoints at 30 / 60 / 90 days
• Identify early signs of disengagement and intervene proactively
• Foster a culture of recognition, accountability, and performance excellence

Community Outreach & Talent Development

• Develop and execute creative sourcing strategies (nursing schools, CNA programs, job fairs, community events)
• Build long-term caregiver pipelines through educational and community partnerships
• Establish recurring recruitment channels to support predictable workforce growth

Qualifications & Attributes

• Experience in caregiver recruitment, healthcare staffing, or workforce leadership
• Strong relationship-building and communication skills
• High energy, organized, and proactive mindset
• Comfortable working with performance metrics and accountability standards
• Ability to operate effectively in both office and field environments
• Reliable transportation and availability for local travel

What Success Looks Like

• Faster case staffing with properly trained, reliable caregivers
• Increased referral partner confidence in staffing consistency
• Improved caregiver retention at 30 / 60 / 90 days
• Recruitment operating proactively rather than reactively
• A strong, ready caregiver bench aligned with business growth

Job Type: Full-time

Pay: From $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Vision insurance

Experience:

• Office: 5 years (Required)

Work Location: In person