FIND_THE_RIGHTJOB.
Reference Data Manager I
JOB_REQUIREMENTS
Hires in
Not specified
Employment Type
Not specified
Company Location
Not specified
Salary
Not specified
Champion process optimization and business metric delivery by leading strategic initiatives and collaborating across Operations and Technology teams, ensuring seamless and efficient document management for global business functions
Job Summary
As a Digital Document Manager in Digital Document Services, you drive business metrics, lead strategic projects, and foster a culture of continuous improvement supporting Back Office, Middle Office, and Global teams. You collaborate with multiple Operations and Technology teams to (re)design processes and enhance operational efficiency. Your role is pivotal in ensuring seamless document management and process optimization across the organization.
Job Responsibilities
- Proactively identify issues and coordinate with internal functions for prompt resolution within set timeframes.
- Deliver controls in processes to ensure complete accuracy and compliance with regulatory rules.
- Resolve issues in a timely manner and provide regular updates to senior management on business-as-usual activities and projects.
- Generate reports and scorecards, present findings in operations calls, and support capacity and contingency planning.
- Monitor workflow and assist Team Leaders to ensure equitable distribution of work and optimal team performance.
- Manage internal Service Level Agreements and communicate performance to stakeholders through effective reporting.
- Adapt to flexible work schedules to meet evolving business needs.
Required qualifications,skills and capabilities
- 7+ years of experience in operations
- Strong knowledge in Loans, Trade Finance, Payments, or Derivatives documentation
- Proficiency in MS Office applications including Outlook, PowerPoint, Excel, Word, Access, and Project
- Familiarity with global bank processes, operational environments, and management/external reporting
Preferred qualifications, skills and capabilities
- Graduate or Post-Graduate with 8+ years of experience in operations
- Proven ability to operate effectively in dynamic environments
- Demonstrated team management and inclusive leadership skills
- Strategic approach to talent identification, recruitment, coaching, and development
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Similar jobs
No similar jobs found
© 2025 Qureos. All rights reserved.