Referral Coordinator / Medical Assistant (Dual Role)

Location: Blackshear, GA
Practice: Coastal Health Primary Care
Employment Type: Full-Time

Position Summary

Coastal Health is seeking a dedicated and detail-oriented Referral Coordinator / Medical Assistant to join our Primary Care team in Blackshear, Georgia. This dual-role position combines clinical support with referral management responsibilities, making it ideal for a Medical Assistant who enjoys both patient care and administrative coordination.

The successful candidate will play a vital role in ensuring patients receive exceptional care by assisting providers with clinical duties while also managing referrals, authorizations, and specialty appointments.

Responsibilities

Medical Assistant Duties

• Room patients and obtain vital signs
• Document patient history and chief complaints
• Assist providers with examinations and procedures
• Administer injections and perform clinical tasks within scope of practice
• Prepare exam rooms and maintain clinical supplies
• Ensure accurate documentation in the electronic medical record (EMR)

Referral Coordinator Duties

• Process and coordinate referrals to specialists and ancillary services
• Obtain insurance authorizations and verify referral requirements
• Schedule referral appointments and communicate details to patients
• Track referral status and ensure timely follow-up
• Maintain accurate referral records and documentation
• Collaborate with providers, specialists, and insurance companies to facilitate patient care

Qualifications

• High school diploma or equivalent required
• Medical Assistant certification preferred
• Previous experience in a medical office or primary care setting preferred
• Knowledge of insurance authorization and referral processes preferred
• Strong organizational and multitasking skills
• Excellent communication and customer service skills
• Proficiency with EMR systems and Microsoft Office applications
• Ability to work effectively in a fast-paced healthcare environment

Benefits

• Competitive pay
• Health, dental, and vision insurance
• Paid time off
• Paid holidays
• Opportunities for professional growth and development

Why Join Coastal Health?

At Coastal Health, we are committed to delivering exceptional patient care while fostering a supportive and team-oriented work environment. Join a growing organization where your contributions make a difference every day.

Apply today to become part of our Coastal Health family!

Minimum 1-3 years experience in a medical office preferred. High school diploma or equivalent, Customer service, Oral and Written communication skills, Knowledge of medical terminology, Data entry skills, Ability to work in a fast-paced environment, and teamwork. Must have experiance with Referrals and Medical Assisting