Refund Specialist

Coats is a world leader in thread manufacturing and structural components for apparel and footwear, as well as an innovative pioneer in performance materials. These critical solutions are used to create a wide range of products, including ones that provide safety and protection for people, data and the environment.

Trusted by the world's leading companies to deliver crucial, innovative, and sustainable solutions, we provide value-adding products including apparel, footwear and specialty threads.

With a proud heritage dating back more than 250 years and a spirit of evolution to constantly stay ahead of changing market needs, we have operations across 50 countries with a workforce of over 17,000, serving our customers worldwide.

Headquartered in the UK, Coats* connects talent, textiles, and technology to make a better and more sustainable world.

For more info, visit our website: www.coats.com

Role Purpose:

To manage import and export certificates and oversee refund processes to recover funds paid to the government, thereby contributing to the preservation of the company’s financial resources. This role ensures compliance with government policies and industrial control requirements while maintaining accurate financial and shipment records.

Key Responsibilities:

• Manage refund documentation, including certificates.
• Coordinate with government authorities to verify refund eligibility.
• Monitor the status of shipments and update financial records accordingly.
• Ensure compliance with export regulations and government policies.
• Follow up with industrial control and work to ensure the company complies with industrial control requirements.

Qualifications and Experience:

• Bachelor’s degree in Libraries, Information and Educational Technology or related discipline.
• Strong knowledge of government refund and customs processes.
• Good communication and coordination skills for liaising with external authorities.
• Detail-oriented with strong documentation and compliance tracking abilities.
• Prior experience in customs operations, export support, or financial documentation.
• Familiarity with Egyptian Customs Administration and Ministry of Finance procedures.
• Proficiency in record management and financial system updates.

At Coats Group, we are committed to innovation, excellence, and fostering a diverse and collaborative environment where every team member can thrive. If you are passionate about making an impact in the textile industry and eager to join a global leader with a rich heritage and a forward-thinking approach, we invite you to take the next step in your career with us.

Apply now to be part of our dynamic team and help shape the future of textiles.