Regenerative Medicine Patient Coordinator - Sales & Lead Conversion

Overview
We are seeking a dynamic and motivated Regenerative Medicine Patient Coordinator specializing in Sales and Lead Conversion to join our innovative healthcare team. This vital role combines patient engagement, administrative excellence, and sales expertise to drive growth and ensure exceptional patient experiences. As a key member of our regenerative medicine practice, you will serve as the primary point of contact for prospective patients, guiding them through their journey from initial inquiry to treatment consultation. Your energetic approach and commitment to patient care will help foster trust, convert leads into loyal patients, and support the overall success of our clinic. This paid position offers an exciting opportunity to be part of a cutting-edge field dedicated to healing and wellness.

Responsibilities

• Engage with prospective patients via phone, email, and in-person consultations to understand their needs and introduce regenerative medicine options
• Manage incoming inquiries efficiently using multi-line phone systems, ensuring prompt follow-up and excellent customer service
• Verify insurance coverage, including Medicare and HIPAA compliance, while explaining treatment plans and financial options clearly to patients
• Assist with appointment scheduling utilizing medical office management software like Collaborate MD / Practice Fusion / Office Ally / Nextgen or similar platforms; coordinate with clinical staff for seamless patient flow
• Execute accurate and effective lead management / lead conversion process
• Support sales initiatives by following up on leads, nurturing relationships, and converting inquiries into confirmed appointments or consultations

Requirements

• Proven experience in medical administrative support within clinics or dental offices; familiarity with medical billing, coding (CPT, ICD-9/10), and insurance verification is essential
• Strong knowledge of EMR/EHR systems such as Epic, Meditech, Athenahealth, eClinicalWorks; experience with dental terminology or hospital systems is a plus
• Excellent communication skills with professional phone etiquette; bilingual abilities are highly valued for diverse patient populations
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) along with typing skills including 10-key data entry for efficient documentation
• Deep understanding of medical terminology, ICD coding standards, care plans development, and health information management practices
• Ability to multitask effectively in a fast-paced environment while maintaining attention to detail in all administrative tasks
• Prior clinic or dental office experience with familiarity in front desk operations, office management procedures, and medical records handling is preferred

Compensation: Base salary of $4k/mo plus commission with possible annual income exceeding $100k year one.

Initial Bonus of $3,200-$8,000

Join us in transforming lives through regenerative medicine! Your enthusiasm for patient care combined with your administrative expertise will make a meaningful difference. We are committed to supporting your professional growth while providing a collaborative environment that values innovation and compassion. This paid role offers an exciting pathway to contribute to groundbreaking healthcare solutions while advancing your career in a thriving industry.

Pay: $60,000.00 - $100,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Education:

• Bachelor's (Required)

Experience:

• Medical sales: 2 years (Preferred)

Work Location: In person